We take security very seriously. That’s why we recommend that you always keep your password updated and two-factor authentication activated in our services that have it available. For security reasons, we keep your user profile data (service activation, payments, contact with support, etc.) and data from active services such as NextCloud, FTP, Mail, etc. separate.

You can change your payment system at any time and upgrade to annual payment. Your fee will be prorated and adapted to the time of the change. You can also upgrade your contracted plan and increase it by accessing your user panel and managing your subscription.

Log in with your username and password and purchase the new expanded service: Upgrade

Sure. Just contact us and explain your situation and what you need. We will try to adapt to your requirements.

For both NextCloud as a whole and FTP in the first GB ranges, you can increase the GB contracted for a month or a year, if the next plan still seems too big to you.

100 GB Extra NextCloud
10 GB Extra FTP

You will always have to have a previously activated plan.

StorageShare.cloud is focused on file sharing on the network: NextCloud, FTP, Hosting, EMail and even Streaming.

NextCloud / FTP / Hosting / Streaming / Business EMail

Additionally, you can purchase other services on our group website, such as Domains, Advanced Hosting, Web Pages, etc.. at Comunicazion.eu

Do not hesitate to contact us

What web address do I need to enter to access my NextCloud account with the official app?

The default address will be*: https://my.storageshare.cloud/
If you have a custom address, it will be the one you initially registered. You can also contact us.

You can download the official apps here.

*Replace this URL with your own if you have customized it or it belongs to a Nextcloud Professional account.

ONLYOFFICE provides a complete range of tools for creating, editing, and collaborating on text documents, spreadsheets, presentations, PDF forms, and PDF files across web, desktop, and mobile platforms.

Editing documents is always best done from your computer, but if you need to edit them from your mobile device, you’ll need to download the OnlyOffice app and connect your contracted storage space to our StorageShare servers so you can edit them from any mobile device. Nextcloud / URL of our server: https://my.storageshare.cloud/

Most of our services have automatic access. You can sign up and contract our services automatically. For security reasons, part of our service activation is checked before being sent to the end customer. For this reason, this access may be delayed by a few minutes, or even an hour (which is not normal), always guaranteeing that the services will be 100% active for the customer, within 12 hours from when payment for the contracted service was received.

Yes. Depending on the plan you have purchased, you can add up to 10 accesses for free, assigning each new user the space you want to give them. Remember that this space is deducted from your current plan.

Request it here: Nexcloud / FTP

We have a system of adding points with each purchase of any of our services, which you can exchange for discounts in Euros or a sum of GB. +

💳 New: Add Funds to Your Account and Earn Cashback

We are excited to introduce a new feature on StorageShare.cloud that allows you to add credit to your account and receive cashback rewards.

With this new wallet system you can:

💰 Add credit to your account anytime
⭐ Receive 5% cashback when you add funds*
🎁 Earn an additional 5% cashback for every €10 spent on our services
⚡ Use your wallet balance for future purchases instantly

This makes it easier and more rewarding to manage your purchases on StorageShare.cloud.

🪙 How it works

1️⃣ Add funds to your wallet
2️⃣ Receive 5% cashback instantly
3️⃣ Use your balance to purchase any service
4️⃣ Earn extra cashback every time you spend

➜ Add funds to your wallet

You can add any amount you want to your account balance here:

👉 https://www.storageshare.cloud/my-account/account-funds/

💡 Example

Add €100 to your wallet
→ Receive €5 cashback

Spend €10
→ Receive €0.50 cashback

Your balance keeps growing while you use our services.

🚀 Start using your wallet today and get rewarded while you store and manage your data with StorageShare.cloud.

*This percentage is currently temporary, until further notice. Your standard cashback will be 2%. This cashback will never be refunded to customers in cash. It can only be used for purchases on this website or related websites authorized by storageshare.cloud. If you make a deposit to your account to benefit from this cashback, it will not be refunded; it can only be used to purchase or renew subscriptions on storageshare.cloud.

Minimum deposit €1, maximum €100. Cashbacks are available for purchases or subscription renewals of €10 or more.

You can check if your service is out of service or if it is scheduled maintenance.

During this maintenance period, the FTP hosts and the NextCloud on them will not be available for a short time. We expect the downtime for the hosts to last only a few minutes.

The prices on this website are in Euros. If you feel the exchange rate is incorrect with respect to your local currency (this can happen especially with discounts), we recommend changing your payment method to Euros. This way, the conversion will be handled by your chosen payment system and not our shopping cart, ensuring the discount is applied correctly. You can do this here, as shown in the attached image.

Unregistered Nextcloud accounts that have been inactive for 9 months or more may be deactivated. Free 5GB accounts may be deactivated after 1 year or more of inactivity. Contact us to reactivate your account before it is deleted.

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